Returns & Exchanges
At Emaan Adeel International, we strive to ensure your complete satisfaction with our luxury fashion collections. If you are not entirely pleased with your purchase, we offer a seamless return and exchange process within 14 days of delivery for unworn items with original tags.
Initiate Request
Contact our customer support team via email or WhatsApp with your order number and clear images of the product to request a Return Authorization.
Quality Assessment
Our quality assurance team will review your request to ensure the item is in its original, unstitched, and unaltered condition before approving the return.
Secure Packaging
Pack the item securely in its original Emaan Adeel packaging, including all invoices and brand tags, to prevent damage during transit.
Dispatch and Refund
Ship the package back to our central warehouse; once received and inspected, we will process your exchange or issue a store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing